Return/Exchange

Thank you for shopping with us at Shop4Chevalier. We understand that sometimes you may need to return a product, and we are here to help. Please read our return policy carefully and follow the instructions below to initiate a return.

Return Process

To initiate a return, please fill out the form below with the required information:

Order ID:


Purchased from Marketplace:


Name:


Phone:


Email:


Reason for Return:


Required Size in Replacement:

How it Works:

• We will arrange a Return Pickup at your given Address.
• Once Pickup is done, Your Replacement Order Immediately Dispatch Product from Our Nearest Warehouse to your location.
• Our Warehouses are in Haryana, Maharashtra, West Bengal and Karnataka.
• Delivery may take 1 to 5 Days.

 

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

The fastest way to ensure you get the correct size is to return the item you have and once the return is accepted, make a separate purchase for the new size.

If you have any further questions or need assistance with your return, please contact our customer support team at shop4chevalier@gmail.com. We are here to help!